Frequently Asked Questions
Common questions from travelers planning a trip with us.
What's included in a Moucara Adventures package?
Our packages are all-inclusive by design — transport, accommodation, meals, and a professional guide are covered in most trips. Exact inclusions vary by package, so check the "What's Included" section on each package page for the full breakdown.
How do I book a trip?
Message us on WhatsApp or fill in the contact form on our Contact page. Our team typically responds within a few hours — often within 30 minutes on WhatsApp — with availability and next steps.
Can I request a custom itinerary?
Yes. Reach out via the contact form and select "Custom Trip Planning" as your topic, or mention it directly on WhatsApp, and our team will help design a trip around what you have in mind.
Do you handle group bookings?
Yes. Select "Group Booking" on the contact form, or let us know your group size on WhatsApp, and we'll help coordinate accommodation and transport for everyone.
What destinations do you cover?
Mombasa, Kisumu, Zanzibar, Maasai Mara, Nairobi, and more. Browse all current packages on the Destinations page.
What's the typical group size for a tour?
Most packages accommodate 1–12 travelers per group.
What are your business hours?
We're available Monday–Saturday, 8am–6pm EAT. WhatsApp enquiries are often answered outside those hours too, since responses tend to be fast.
How do I know if my travel dates are available?
Each package page lists any dates that are currently unavailable for that trip. If the date you want isn't listed, go ahead and send an enquiry.